Answer every customer in seconds, hand off in one click.
Nexa reads your help centre, replies in your tone, and passes the hard cases to your team with the full conversation attached.
Three steps to live
Most teams are answering real customers the same afternoon.
Connect your content
Point Nexa at your help centre, PDFs and past tickets. It indexes them in minutes.
Set the tone
Choose how formal, how short, and which topics must always go to a person.
Go live on chat and email
Add one script tag, or forward your support inbox. Watch the first replies before anything is sent.
Built for the handoff
Teal is the assistant, amber is a person. Customers and agents always know who is speaking.
Cites its source
Every answer links the article it came from, so your team can check it in one tap.
Knows when to stop
Refunds, legal and angry customers go straight to an agent with a written summary.
Speaks 32 languages
Replies in the customer's language and keeps your team's view in yours.
What would it save you?
Move the slider to your monthly volume. Figures are illustrative: the assistant resolves about 78% of chats and each saves roughly six minutes.
Simple pricing
Pay per resolved conversation. No seat fees.
Starter
- 100 resolutions
- One channel
- Email support
Team
- 2,000 resolutions
- Chat, email and WhatsApp
- Agent handoff and summaries
Scale
- Unlimited volume
- SSO and audit log
- Swiss data hosting