Nexa reads your help centre, replies in your tone, and passes the hard cases to your team with the full conversation attached.
Start free for 14 daysSee how it worksMost teams are answering real customers the same afternoon.
Point Nexa at your help centre, PDFs and past tickets. It indexes them in minutes.
Choose how formal, how short, and which topics must always go to a person.
Add one script tag, or forward your support inbox. Watch the first replies before anything is sent.
Teal is the assistant, amber is a person. Customers and agents always know who is speaking.
Every answer links the article it came from, so your team can check it in one tap.
Refunds, legal and angry customers go straight to an agent with a written summary.
Replies in the customer's language and keeps your team's view in yours.
Pay per resolved conversation. No seat fees.